Knoxville, Tenn. (WATE) – Reborn dolls have been around for several decades among adult collectors as well as children, they remain popular, but when the sale of newborn dolls hit the internet market, scammers saw their opening to take advantage of customers without mistrust.
A Knoxville woman who didn’t like the doll she bought and tried to return it.
Aisha Moore was unhappy with the quality of the doll she received, so she boxed it up and said she had sent it to the correct address, but returned it to sender.
She believes she was the victim of a scam.
Moore searched the Internet for reborn dolls in January. Moore, a daycare worker, had seen commercials for lifelike dolls before.
Moore is not a collector, she just wanted to share the doll with her niece during her visit.
“So I thought I’d order a doll that looked real, very real. They’re supposed to look like real babies. And that’s not what I got. … a plastic baby that looks come from the Dollar Store.
The 12-inch doll on the website, Chaya, is listed at $39.99 – Aisha paid $54. There were supposed to be accessories with the doll, but they didn’t arrive.
The website she purchased the doll from says there is a 30-day refund policy.
“They don’t give you a number to call back. Everything is email. I tried to contact them to put the money back on my card.
Receiving no response, she put the doll in a priority envelope, just as she had originally received it, and mailed it to California. They immediately sent it back to him.
The envelope was sent to Tracy, California, about an hour east of San Francisco. But the post office couldn’t deliver it and it was sent back to Aïcha.
She doesn’t know why it was returned, she was sure she had sent it to the right address.
Next step: email. However, she received a disappointing response: “Our support representative has indicated that your ticket has been resolved.”
How to avoid counterfeits
- Know the Difference Between Silicone Reborn Dolls and Vinyl Dolls
- The silicone is soft and realistic
- The vinyl is plastic, it is not soft and difficult to adjust
- Reborn soft dolls are more expensive starting at $200 and going up to several thousand dollars
- Compared to $50 and under for vinyl dolls
- Know what you are buying
- Real dolls are made by talented artists, come with related accessories, and come in a variety of price ranges.
Moore thought she was buying one of these real reborn dolls, but there are many counterfeits marketed as lifelike reborn dolls.
So know what you’re buying before you send your money.
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